After placing an order in October 2024, I was sceptical that the shoes would ever arrive, as the previous business owner failed to respond to numerous follow-up requests on Instagram [at the time the only mode of communication available], resulting in a chargeback from my bank.
However since then, new owners have bought the business and have more than made up for these shortcomings. The response from customer service has been excellent. I would be very happy to purchase from this company again, and would certainly recommend them as of September 2025.
Brought them for my manz Jordan’s, they perfect don’t crease em at all
Great shoes that arrived n time and with no issues. Big Boi sneakers kept me fully informed throughout the process and I recommend them to any buyers.
THEY CAME! Perfect except there was some brown stuff in the seams and it wouldn’t come off but other than that it was amazing also shipping wasn’t overnight and didn’t get updatesd once
Speedy delivery considering festive holidays. Complimentary shoe guard and time taken to write a thank you note.. shows it’s more than just a sale but appreciation also. Love them!
I am insanely pleased with the customer service. I received a phone call from someone from this company to inform me that the size of shoes i ordered was not yet in the warehouse and i could either wait 3 days or get my shoes the next day for a different size. I was so surprised that i got a phone call rather than an email. This goes to show the real care this company has for their customers as individuals not just numbers. Keep up the good work!
Love them, I got some new af1 and put them in and no creases yet.
Keep up the good work
Excellent. Does it exactly what it says. I see they're now on sale so just brought more for my moko.